Legal Informations
Welcome to our website, dedicated to the Astreea Brand. These Terms & Conditions, together with our Privacy Policy affect your visit on our site.
1. Applicability
1.1. These present Terms apply to all visits and all ways of utilizing this website, belonging to ARSAT INDUSTRIE and also to all information, recommendations and/or services you are provided with on this platform.1.2. By utilizing this website you agree to the applicability of these Terms. Remember that these Terms may modify over time. These modifications will be applicable immediately after their publication. The website users are advised to periodically read the Terms in order to acknowledge eventual modifications.
2. Information and liability
2.1. The information presented has an exclusive general illustrative purpose and does not represent advice. Astreea® and Arsat will not be considered responsible for eventual damage as a result of the usage of this website (or the impossibility of usage), including the inaccuracy or incompleteness of information, apart from the case in which this damage is a result of any unintentional inadequate behavior or serious negligence on behalf of Astreea®.2.2. Astreea® will also not be considered responsible for any damage as a result of the use of electronic means of communication, including but not limited to, damage as a result of failure or late delivery of electronic communication, interception or manipulation of electronic communication by third parties or informatic programs utilized for electronic communication and virus transmission.
3. The right to intellectual property
3.1. This website and all of its content, all of the characteristics and functions (including, but not limited to, all information, software, copy, display elements, images, video and audio elements, but also design and arrangement) are property of Astreea®, it’s licensed parties and of all other suppliers of such materials, and are protected by law regarding copyright, trade marks, patents, commercial secrets and other laws regarding intellectual property or proprietary right.3.2. The user can only utilize this website in ways that comply with these Terms. You are allowed to make copies of (or of parts of) the site for personal use. You are not allowed to use any part of the website’s content in any other ways, without obtaining a written license from us.
4. Compensation
You agree to compensate us for and against any actions, claims and responsibilities resulting or associated to the breach of these Terms or any other illegal use of our website.
5. Delivery
The product is delivered the day after the payment is registered and the shipping is free of charge.The package should arrive in 1 to 6 working days, however the delivery time depends on the shipping address and the chosen shipping method.
6. Return policy
We trust our products, this is why we offer lifetime warranty. However, if any problem or malfunction should occur, we do offer a return policy. After determining you have received a defective product, we kindly ask you to send us an email providing details of the problem along with proving photos at office@astreea.com After establishing the malfunction, the return will be made at our factory address, Arsat Industrie SRL, Street 601, No. 53, 317235, Pecica, Arad county, Romania and a replacement will be sent to you immediately.
7. Cancellation policy
If no payment is registered within 7 days of receiving your order, the order will be automatically cancelled.
8. Others
If no payment is registered within 7 days of receiving your order, the order will be automatically cancelled.
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S.C. ARSAT INDUSTRIE S.R.L. and S.C. ARSAT AGRICULTURA S.R.L. is engaged in the protection of your privacy. This privacy notice explains the collection, use, dissemination, storage and protection of your personal information and data.This privacy notice applies to the supply of our services through the medium of our website /and app, regardless of the way in which they are accessed or utilized, including through mobile devices.Any change brought to this privacy policy is to be announced via email.
1. What kind of personal data do we collect?
Information you provide when you utilize our services or sign up for an account:Name, surname, email.Information that is automatically collected when you use our services or sign up for an account:Information about your computer and connection type, such as page display statistics, web traffic, sender URL address, IP address and navigation history.Personal information collected by our use of cookies:We use cookies to collect information about the webpages you view, the links you access and any other actions you take when utilizing our services.Their purpose is to personalize the user experience, to verify their past activities on our website and to offer specific content based on that data.The user consent is given by checking the „ACCEPT” checkbox found in a pop-up window when accessing our website.These kinds of data are stored for a maximum period of time of 2 years, depending on the cookie type.
2. Why do we process your personal data?
We use the information you supply in order for us to be able to provide and improve our services, to contact you regarding activity on your account and to offer you support services.Below you can find a summary of the intention with which we use your personal information.To resolve any possible problems regarding your account, we will contact you via email.To measure and improve our services, to keep our services safe and to personalize the website content, including elements and services that could be of interest to you, based on the actions you make.With your consent we can use your personal data for:Providing special offers via email.You have the right to remove your consent at any time.
3. Your options regarding the way we use your personal data
You have options regarding the way we use your personal information in order to communicate with you, send you commercial messages and help you stay connected to your orders.
If you do not wish to receive special offers from us, you can unsubscribe by clicking the link in the email you will receive upon asking. You can also unsubscribe from the Settings section of your account or contact us on our client relations address office@astreea.com.We hereby declare that we will not sell, lease or disclose your personal data in any way to third parties without your consent.
If you do not wish to receive special offers from us, you can unsubscribe by clicking the link in the email you will receive upon asking. You can also unsubscribe from the Settings section of your account or contact us on our client relations address office@astreea.com.We hereby declare that we will not sell, lease or disclose your personal data in any way to third parties without your consent.
4. Your rights
You have the right to be informed about the way in which your data is being used;You have the right to access your personal data;You have the right to modify your data in the eventuality of it being wrong or incomplete;You have the right for your information to be deleted (a.k.a. The Right to be Forgotten), in order not to be included in any further communications or processing;You have the right to restrict the processing of your data beyond simply storage purposes;You have the right to transfer your data in order for others to use it on other platforms or services;You have the right to object against your data being used in marketing campaigns;You have the right not to be part of any decision based exclusively on the automated processing, including by signing up for an account, which produces legal effects regarding the person concerned or affects them in a similar and significant way.
5. How can you access, control and modify your personal data?
We respect your right to access, modify, ask for deletion or request the restriction of use over your personal information. We also take measures to ensure that your collected personal data is correct and up to date.You have the right to know what kind of information we store about you. Upon request we can provide a copy of your personal information in a structured format. If your personal data is incorrect or incomplete, you have the right to update it or request an update.You have the right to oppose the processing of your personal data. You can also request us to delete or restrict the way in which we use your personal information, but this right is determined by the law and can affect your further access to our services.
6. How might we share your personal information?
We can disclose your personal information to third parties. This disclosure can be necessary in order for us to offer you access to our services, to conform to national legal obligations, to optimize our marketing and advertising activities or to prevent, detect, reduce and investigate possible fraudulent or illegal activities in regard to our services. We do our best to minimize the quantity of personal information we disclose to be directly relevant and necessary for the specified purpose. We do not sell, lease or disclose your personal data in any other way to third parties for marketing purposes and advertising without your consent.We might disclose your personal data to the following parts for the following purposes:
Changes regarding the property right
If we are to undergo a merger or acquisition by another company, it is possible for us to share your information according to our privacy standards. In the eventuality of such an event, we will ask the new entity to follow this privacy notice regarding your personal data. If we intend to use your personal information for purposes not included in this privacy agreement you will be notified regarding the processing of the data with the new purpose.
Changes regarding the property right
If we are to undergo a merger or acquisition by another company, it is possible for us to share your information according to our privacy standards. In the eventuality of such an event, we will ask the new entity to follow this privacy notice regarding your personal data. If we intend to use your personal information for purposes not included in this privacy agreement you will be notified regarding the processing of the data with the new purpose.
7. How long do we keep your personal data?
We keep your personal information as long as it is necessary for us to provide the services you solicited safely, or for other purposes, such as the compliance to the legal obligations, solving disputes and implementation of our policies. According to legal provisions in effect, we are required to store your relevant personal information for a minimal period of time in order to serve for a possible investigation or litigation for the law enforcement agencies. After the storage of your personal information is no longer necessary, we will dispose of it in a safe manner.We are to respect your legal right to solicit the deletion of your personal data from our system.
8. How do we protect your personal data?
We protect your personal information using technical and administrative security measures in order to reduce the risks of loss, incorrect use, unauthorised access, disclosure and modification.Some of these safety measures are: the use of firewalls and data encryption, regular use of security patches, physical access control at the datacenter and authorized controlled access to information.
9. Breaching the security of your personal data
In the unlikely event of a security breach to your personal data, we will notify the A.N.S.P.D.C.P., with no unjustified delays, with the exception of the case in which it is very unlikely for it to generate any kind of risk to the individual rights.
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S.C. ARSAT INDUSTRIE S.R.L. and S.C. ARSAT AGRICULTURA S.R.L. is engaged in the protection of your privacy. This privacy notice explains the collection, use, dissemination, storage and protection of your personal information and data.This privacy notice applies to the supply of our services through the medium of our website /and app, regardless of the way in which they are accessed or utilized, including through mobile devices.Any change brought to this privacy policy is to be announced via email.
1. Updates
updates information
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2-year guarantee
Astreea ensures lifetime warranty for all stainless steel parts of our products, in conditions of normal use. This implies repair or replacement of broken units at our discretion. The warranty, however, does not cover canisters, pumps, screws, threads and rubber parts.
Sales and support
An Astreea support team is always available for you. The team will respond as soon as possible, but they will take no longer than 6 hours to get back to you.
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All the Astreea products are registered trademark of ARSAT and the product is patented
Patent N° 007844160-0001
Patent N° 008031272-0001
Patent N° 008193767-0001
Patent N° 008193767-0002
Pantent N° 008288260-0001
Patent N° 008438873-0001
Patent N° 018564027
Patent N° 018563504
Patent N° 008731970-0001
Patent N° 009181217-0001
Patent N° 009181217-0002
Patent N° 009181217-0003
Patent N° 009181217-0004
Patent N° 009181217-0005
Patent N° 1 547 176
Patent N° 6 443 510
Patent N° 007864160
Patent N° 008193767-0002
Patent N° 008193767-0001
Patent N° 008031272-0001
Patent N° 008288260-0001
Patent N° 008438873-0001
All brands, designs and content is property of Arsat Company.Astreea Igloo and its extensions are also registered trademarks of ARSAT and the products are patented.
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